LeoBella Athletica Return & Exchange Policy
Our Commitment to You
At LeoBella Athletica, we strive to provide the highest quality athletic wear and ensure your satisfaction. We hope you love everything you've ordered, but if for any reason you are not completely happy with your purchase, we offer hassle-free returns and exchanges.
Return Policy
Eligibility:
- Items must be returned within 30 days of the purchase date.
- Items must be unworn, unwashed, and in their original condition.
- Sale items are final and not eligible for return.
Process:
-
Initiate Return:
-
Prepare Your Package:
- Include the original packing slip and securely pack your items.
-
Shipping:
- Ship your return using a trackable method to:
LeoBella Athletica
1256 W. Lathrop Rd #143
Manteca, CA 95336
Refunds:
- Refunds will be processed within 7-10 business days after we receive your return.
- Refunds will be issued to the original form of payment.
- Shipping charges are non-refundable.
Exchange Policy
Eligibility:
- Items must be exchanged within 30 days of the purchase date.
- Items must be unworn, unwashed, and in their original condition.
Process:
-
Initiate Exchange:
- Contact us at info@leobellaathletica.com with your order number, the item you wish to exchange, and the new size or color desired.
-
Prepare Your Package:
- Include the original packing slip and securely pack your items.
-
Shipping:
- Ship your exchange using a trackable method to:
LeoBella Athletica
1256 W. Lathrop Rd #143
Manteca, CA 95336
Shipping for Exchanges:
- We will cover the shipping cost for sending the exchanged item back to you for the first exchange within the United States.
- Customers are responsible for shipping costs to send items back to us.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@leobellaathletica.com with your order number and a photo of the damage. We will arrange for a replacement or refund as quickly as possible.
Contact Us
For any questions or concerns regarding your return or exchange, please contact us at info@leobellaathletica.com. We are here to assist you and ensure you have the best experience with LeoBella Athletica.